Booking information.

Booking, cancellation and course changes

OPRA is operated by AB Dental Ltd, company number 11043251. These terms apply to new bookings accepting version opra-booking-2026-10-07-v1. Existing bookings retain their previously agreed terms and individual fee arrangements.

Payment options

The London FP1 fee is £2,499, with no VAT currently charged. Pay in full, pay a £500 deposit followed by £1,999 one calendar month before the first teaching day, or choose three instalments when booking at least three calendar months before the course: £833 at booking, £833 two calendar months before and £833 one calendar month before. Bookings on or after the balance deadline require full payment. Your exact amounts and dates are shown before checkout. Instalments spread the agreed fee; they are not separate purchases of individual course days.

Cancellation by a delegate

Email hello@opradental.com with your name, course and booking reference. The date we receive your email determines the cancellation period. The balance deadline is one calendar month before the first teaching day unless a different deadline was clearly stated and agreed at booking.

For London FP1, £500 of the total fee is the booking deposit whether you pay by deposit, in full or by instalments. It is included in the fee, not an additional charge. For other courses, the deposit amount must be clearly stated before payment and applies equally across payment options.

• Before the balance deadline, the booking deposit is normally non-refundable; payments above that amount are refundable.
• On or after the balance deadline, the full agreed fee is normally payable and non-refundable, including any outstanding balance. The same provisions apply to non-attendance or partial attendance.

All cancellation charges are subject to the following safeguards: charges will not exceed our reasonable net loss resulting from the cancellation. We will take reasonable steps to reduce that loss and account for costs saved and income from a replacement booking, without recovering the same loss twice. Any resulting reduction in the charge will be refunded. Applicable statutory cancellation and refund rights remain unaffected.

Free participant substitution

You may transfer your place on the same course and date to another suitable participant at no additional charge. Notify OPRA as soon as possible before the course. The replacement must meet the entry requirements, complete registration and accept the terms before attending. Substitution takes effect when OPRA confirms it in writing.

Moving to another date

A transfer to another course date requires OPRA’s written agreement and is subject to availability and any applicable fee difference. It is not guaranteed and does not automatically avoid cancellation charges.

Cancellation or postponement by OPRA

If OPRA cancels or postpones a course, including because of unforeseen circumstances, we will notify registered delegates as soon as reasonably practicable using their registered contact details. Delegates may choose a transfer to an equivalent future OPRA course, subject to availability and agreement, or a full refund of course fees paid, including the deposit. Any remaining payments for the cancelled booking will be cancelled when a refund is chosen.

If OPRA makes a material change to the course location, delegates may accept the change or choose a refund of course fees paid, including the deposit, with remaining payments cancelled.

Travel, visas and international events

Delegates arrange their own visas, travel, accommodation and suitable insurance. An invitation letter confirms the stated booking arrangements but does not guarantee a visa or entry permission. Visa refusal, travel disruption or personal inability to attend normally falls under the delegate cancellation and substitution provisions, subject to applicable legal rights.

Where OPRA cancels or postpones because of circumstances beyond its reasonable control, OPRA does not reimburse separately booked travel, accommodation, visa or other attendance expenses, except where required by applicable law. We strongly recommend suitable travel and cancellation insurance and flexible bookings.

If security concerns, border closures or venue unavailability prevent safe delivery, we will explain the available alternative course and refund arrangements as soon as reasonably practicable. Any event-specific organiser and terms will be identified before booking.

Clinical teaching and partner events

Live teaching depends on patient suitability, consent and wellbeing. The case, procedures or teaching format may change where necessary; an appropriate alternative, including recorded surgical teaching, may be provided. Where another organiser contracts with delegates, its clearly identified booking terms apply.

Invited places and your rights

A complimentary invitation requiring no course payment does not acquire a £500 deposit or cancellation debt under this policy. Any separate LDA training repayment agreement remains separate. Please notify OPRA promptly if you cannot attend an invited place.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or restricted, or affects applicable statutory rights. Contact hello@opradental.com about cancellations, substitutions or refunds.